Welcome to BlogNotions' Hospitality Blog

The BlogNotions Hospitality Blog delivers a diverse series of perspectives provided by thought leaders in the hospitality industries. Presented by NetLine, this forum delivers compelling updates on the technologies being used for a variety of hospitality services, discussions of various problems and solutions, best practices for event planning and execution, tips and tricks for successful marketing, and much more. Here you can find helpful information, ask questions, and collaborate freely.

What the Hell is Happening in Reservations?

As an owner or general manager of an independent luxury hotel have you ever asked this question? How about recently? Although you’d love for guests to make reservations through your website, the truth is many don’t, especially if you cater to the leisure crowd. These guests feel compelled to call because they are spending their […]

Continue Reading

Machines are now replacing humans in service jobs

I am not joking. Machine serving people has now become the new reality, as I suggested in my recent discussion on Multibriefs.com . [embedded content] Here are just some examples: A restaurant with no hosts, no waiters, and no tables Burger-flipping robots Robot baristas  Robot that makes salads Self-ordering service – Domino’s Pizza, McDonald’s, Starbucks, and […]

Continue Reading

How to shut down bad online reviews

What can managers do to shut down bad online reviews? Here is a real example:  It started at the Broadway Oyster Bar in St. Louis this February when Mary S., a Yelper, left the business with a one-star rating and a description of the negative experience she received in the restaurant. As a reference, the […]

Continue Reading

Put a Stop to Booking Abandonment (by Karen Valeria Sandoval)

“A second chance is all hoteliers need to get back in the game.” By saying that, I am referring that the staggering numbers hotel websites get from the horrors of booking abandonment, which can be better understood as “cart abandonment.” There could be various reasons why guests decide to leave a hotel website during the […]

Continue Reading

Valentine’s Day Bonanza (by Sheila Lara)

Valentine’s Day is an interesting day for many people. Some spend hundreds of dollars on their significant others on candy, flowers, food, and presents while others absolutely hate the day and its celebration of love; some even call this day Single Awareness Day. However, the hospitality industry loves this day the most! Restaurants are booked […]

Continue Reading

Madigan Pratt to Discuss Hotel CRM at European Hotel Manager’s Association Conference

The 44th Annual General Meeting for the European Hotel Manager’s Association (EHMA) will be held in Amsterdam, Netherlands March 17 – 19, 2017. The theme for this year’s event is, “Disruptors in Luxury Hospitality” and will include a distinguished list of speakers from around the globe. Madigan Pratt, president of MP&A Digital & Advertising located […]

Continue Reading

Do you believe that Kickstarter is a way to a successful start-up? (By Othmane Bennani)

Kickstarter provides the ability for companies to begin and build a successful start-up by developing an alternative that is based on people’s contributions to the business. Every entrepreneur and business developer understands the hardships of financial issues that arise in creating a business which can hinder progress in several fields. Financing companies view start-up companies as an […]

Continue Reading

Airbnb wants to be more than just a room-sharing enterprise

Besides leisure travelers, Airbnb definitely wants to attract business travelers as well. For example, Airbnb has already established a website page that tailors to business travelers. The company is also working closely with hosts in developing the products that meet business travelers’ needs.It is also clear that Airbnb wants to become a full-service travel company, especially when it faces […]

Continue Reading