I was in Ithaca, New York, last week for the 2017 Cornell Hospitality Research Summit(#CHRS2017), where a good mix of industry professionals and academic researchers shared their viewpoints on the outlooks of the hospitality business and findings of relevant research. This year, the conference’s theme was “opportunities in the era of disruption.” So, what are the disruptions? In […]
Welcome to BlogNotions' Hospitality Blog
The BlogNotions Hospitality Blog delivers a diverse series of perspectives provided by thought leaders in the hospitality industries. Presented by NetLine, this forum delivers compelling updates on the technologies being used for a variety of hospitality services, discussions of various problems and solutions, best practices for event planning and execution, tips and tricks for successful marketing, and much more. Here you can find helpful information, ask questions, and collaborate freely.
Private, romantic Young Island Resort in St. Vincent and the Grenadines recently named hospitality marketing specialists MP&A Digital & Advertising as its agency of record. The full-service marketing agency is charged with providing a comprehensive communications plan to increase awareness, bookings and drive profitable revenue for the 29-cottage property. The cornerstone of the program is […]
What can you learn about hospitality from a billionaire? Quite a lot as you might expect. One of my favorite lessons comes via Patrick Lencioni, an expert on leadership and corporate organizational health. He tells a story of a billionaire client who best expressed the power of teamwork this way. “If you could get all […]
I am currently traveling in Mainland China for a few weeks. I will not be able to access the websites that do not meet the “standards” set by the Chinese government, such as blogger.com or Google. I will try my best to update this blog whenever I have a chance. Thank you for your patience.
It is commonly believed that the growth of Airbnb has made a significant negative impact on the hotel business. There are also empirical studies that have documented Airbnb’s negative impacts on hotels. That makes sense. As a substitute of the traditional lodging products — hotel rooms — every transaction on Airbnb means a loss of revenue for hotels or online travel agents (OTAs), such […]
Among all the articles I shared on my Facebook page last week, one of them received substantially more attention than the rest from my network. This post reached three times more audience than the “least popular” update of the week. So, what was this popular article about? It was a post published by Jordan Bishop […]
Impeccable service can only be delivered by a well-trained, friendly staff. Accordingly, the service industry is labor-intensive and employs a large number of skilled and unskilled workers. The recent employment report released by the U.S. Bureau of Labor Statistics also suggests that food services and drinking places (or restaurants), professional and business services, and healthcare are the three […]
If you follow hotel performance data then you know they are experiencing what can best be described as boom times. What’s most interesting is that independents are significantly outpacing their branded brethren. And in case you haven’t seen the data, here are a few highlights from a recent Lodging Magazine article. Independent hotel ADR growth […]
By the time I finished writing the article, “Expedia, Priceline join battle against Airbnb,” hotel giants Marriott and Wyndham announced bold new strategic moves: Marriott is going to team up with Alibaba to serve Chinese tourists abroad. The deal will enable Chinese travelers to book a Marriott hotel on Alibaba’s travel service platform, Fliggy, and to process payments with […]
The growth of Airbnb has made a significant negative impact on hotel business, even though the hotel industry has also been enjoying a steady long-time growth since 2009, as measured in almost all performance indicators including occupancy, average daily rate, revenue per available rooms and number of new hotels open for business. For hotels, it is a loss […]