Archive | September, 2011

Leisure Travel Turns Up The Internet Advertising Volume

The Interactive Advertising Bureau has released the results of First Half 2011 industry performance report for the US market. The research was conducted by PwC. I’d like to share some highlights. First Half Industry highlights: Internet advertising in the US increased 23% in the First Half 2011 vs. 2010 and totaled $14.9 billion. FYI – […]

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Does Guest History Interfere with Guest Privacy?

As a hospitality professional, I understand the importance of “Guest History” for hotels and restaurants. Hotels and restaurants want to remember the special requests of their guests and the guests’ anniversaries, especially those of VIPs or repeat guests. Hospitality companies are doing that, not because they are nosy, but because they want to be hospitable […]

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Emerging Research Themes for Tourism: Insights from Geography

In fact, I often find the geography CFPs more compelling that those that are written for tourism sessions at the AAG. Because of that, I collected some 100 CFPs for last year’s meeting and culled through them to find the most interesting topics that academic tourism geographers should be studying (IMHO of course). I grouped the 100 CFPs into the three topic areas below. Here is a selection of some of the more compelling research topics that I came up with:

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Hotel Skyler, Syracuse NY

Today, the Hotel & Resort Operations class and I toured the newly-opened and the only LEED (Leadership in Energy and Environmental Design) certified hotel in Syracuse, NY — Hotel Skyler. What impressed me the most is that the developer transformed a historic building into a modern, boutique style hotel that meets the LEED Platinum standards, […]

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What is the Future of Hotel Minibar?

The Wall Street Journal featured an interesting story about hotel minibar (report + video). For decades, hotel minibar was a must-have amenity for hotels. Now, things have changed. Hoteliers are taking the minibar concept to two directions.  Some hotels (mostly limited service hotels) get rid of the minibars. From the operation standpoint, it does not […]

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September 11, 2011: Looking Back and Moving Forward

This year’s September 11 is special for two reasons: it marks the 10th anniversary of 911, and it is the day before the Moon Festival*. 911 has changed everybody’s life forever — even for those who do not know anyone who lost his/her life in 911 or in wars. After 911, nobody could travel the […]

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What is the Outlook for the Lodging Industry?

AAA estimated that there would be 2.4% less people travelling in this Labor Day weekend than last year. The Wall Street is worrying about the future of the lodging and leisure industry. So, how is the industry doing? What will the future look like? Starting from 2010, I have heard from my industry network that […]

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The Travel Business is Funny

Who in travel hasn’t said, “I’ve got to write a book.” This is usually followed by, “It’ll be hilarious, but nobody will believe any of it is true.” I just finished reading the funniest article in Travel Weekly, of all places.

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