Archive | September, 2017

Can Airbnb help hotels increase revenue?

It is commonly believed that the growth of Airbnb has made a significant negative impact on the hotel business. There are also empirical studies that have documented Airbnb’s negative impacts on hotels. That makes sense. As a substitute of the traditional lodging products — hotel rooms — every transaction on Airbnb means a loss of revenue for hotels or online travel agents (OTAs), such […]

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The unemployment rate is going down and the minimum wage is on the rise — A blessing or a curse?

Impeccable service can only be delivered by a well-trained, friendly staff. Accordingly, the service industry is labor-intensive and employs a large number of skilled and unskilled workers. The recent employment report released by the U.S. Bureau of Labor Statistics also suggests that food services and drinking places (or restaurants), professional and business services, and healthcare are the three […]

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