Author Archive | Madigan Pratt

Lessons From A Billionaire’s Perspective on Teamwork

What can you learn about hospitality from a billionaire? Quite a lot as you might expect. One of my favorite lessons comes via Patrick Lencioni, an expert on leadership and corporate organizational health. He tells a story of a billionaire client who best expressed the power of teamwork this way. “If you could get all […]

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Independent Hotels Are Booming

If you follow hotel performance data then you know they are experiencing what can best be described as boom times. What’s most interesting is that independents are significantly outpacing their branded brethren. And in case you haven’t seen the data, here are a few highlights from a recent Lodging Magazine article. Independent hotel ADR growth […]

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Independent Hotels Are Booming

If you follow hotel performance data then you know they are experiencing what can best be described as boom times. What’s most interesting is that independents are significantly outpacing their branded brethren. And in case you haven’t seen the data, here are a few highlights from a recent Lodging Magazine article. Independent hotel ADR growth […]

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What the Hell is Happening in Reservations?

As an owner or general manager of an independent luxury hotel have you ever asked this question? How about recently? Although you’d love for guests to make reservations through your website, the truth is many don’t, especially if you cater to the leisure crowd. These guests feel compelled to call because they are spending their […]

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Supercharge your SEO -­ Turn Up the Volume on PR

The world of search engine optimization has taken several dramatic turns in the past few years. Consequently, successful small luxury hotels have changed course to address the new reality.

This article provides an overview of changes in SEO, shows why public relations is more important than ever for web visibility and lastly, provides a unique offer to a few fast-acting general managers.

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Jamaica Inn Uses Social Media to Launch New Website

Recognized as Jamaica’s leading hotel, Jamaica Inn is launching its new website using a unique two-pronged social media promotion. Themed “Wish You Were Here” the promotion asks travelers to Tweet, pin, post or share a photo from the Jamaica Inn website through their respective social media channels for a chance to win one of two […]

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Hotelier Interview: The Remarkable David Dodwell

David Dodwell A Bermudian and graduate of the highly acclaimed Cornell Hotel School, David Dodwell has more than four decades of experience in hospitality and is the owner of The Reefs in Bermuda and Nisbet Plantation on Nevis. Both resorts have been highly acclaimed in consumer travel media over the years but nothing could have […]

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